FAQ
Have a question? Before getting in touch, browse our Frequently Asked Questions for common customer enquires.
iPad Swivel Stand
- How can I route the power cable to the outlet?
- How tall is the iPad Swivel Stand?
- Can I lock the Swivel stand to prevent it from swivelling?
- Which way does the swivel stand spin?
- What range of screen angle adjustment does the Swivel Stand have?
- What range of swivel does the stand have?
iPad Stand
- Can I use my iPad in portrait view?
- What if something goes wrong?
- How can I route the power cable to the outlet?
- Can I connect chip and pin readers?
- How is the iPad Stand installed?
- Is the iPad Stand adjustable?
iPad Wall Mount
- Can I install my iPad in different orientations?
- What if something goes wrong?
- How can I route the power cable to the outlet?
- Can I use bluetooth connected products with the Wall Mount?
- How is the iPad Wall Mount installed?
- How close to the wall is the mount?
iPhone Magnetic Cases
iPhone Desk Stand
- I already have a Studio Proper iPhone case, will it work with the Desk Stand?
- Does the iPhone Desk Stand work with all iPhone models?
- What surfaces can I install my iPhone Desk Stand onto?
- Does the iPhone Desk Stand come with a Watch Charger cable, or Lightning cable?
- How do I install my Watch Charger Puck
- The small disk in the back came out, do I need to keep it in for the product to work?
iPhone Car Mount
- How to remove a Car Mount
- I already have a Studio Proper iPhone case, will it work with the Car Mount?
- Does the iPhone Car Mount work with all iPhone models?
- Can I remove the car mount from my windscreen?
- Can I use my iPhone in Landscape view for navigation?
- Can I adjust the viewing angle of my iPhone on the iPhone Car Mount?
iPhone Wall Mount
- I already have a Studio Proper iPhone case, will it work with the Desk Stand?
- Does the iPhone Wall Mount work with all iPhone models?
- What surfaces can I install my iPhone Desk Stand onto?
- Does the iPhone Desk Stand come with a Watch Charger cable, or Lightning cable?
- How do I install my Lightning cable
- How do I install my Watch Charger Puck
iPhone Bike Mount
- What if I decide to upgrade my iPhone, will my Bike Mount still work?
- What material is used to produce the iPhone Bike Mount?
- Are the magnets in the iPhone Bike Mount safe to use near my iPhone?
- I'd like to use the Bike Mount with my Android device, do you have compatible cases?
- Is the Bike Mount the only product I need to mount my iPhone to my Bike?
- Is the Bike Mount Weather Proof?
iPhone Tripod Mount
- I already have a Studio Proper iPhone case, will it work with the iPhone Tripod Mount?
- Does the iPhone Tripod Mount work with all iPhone models?
- Will the magnets within the mount hurt my phone?
- Is the iPhone Tripod Mount weather proof?
- Do I need tools to install the Tripod Mount?
- Does the iPhone Tripod Mount come with a Tripod?
iPhone Mount Disk
- What surfaces can I mount my iPhone Mount Disk to?
- Is the adhesive permanent?
- I already have a Studio Proper iPhone case, will it work with the iPhone Mount Disk?
- Does the iPhone Mount Disk work with all iPhone models?
- Will the magnets within the mount hurt my phone?
- Can I use the iPhone Mount Disk without a case?
iPad Shell Cases
iPad Lock Belt
- What security is built into a Lock Belt?
- Do I need a Lock Belt to mount my iPad on your stands and mounts?
- Does the Lock Belt damage the iPad at all?
- Can I use an android, or windows tablet with a Lock Belt?
- What iPad’s are compatible with Studio Proper Lock Belts?
- Is a iPad Lock Belt a type of case?
POS Pivot Stand
- How does the POS Pivot differ from POS Swivel?
- Can I loosen the hinge on my POS Pivot stand?
- What are the dimensions of a POS Pivot Stand?
- How high will my iPad be on a POS Pivot Stand?
- Do I have to permanently install my POS Pivot Stand?
- Is the POS Pivot Secure?
POS Flex Stand
- Does the POS Flex stand come with power / data cables?
- What are the dimensions of a POS Flex Stand?
- How high will my iPad be on a POS Flex Stand?
- Do I have to permanently install my POS Flex Stand?
- Is the POS Flex Stand secure?
- Does the POS Flex Stand hide cables?
POS Kiosk Stand
- Is the Kiosk Stand secure?
- Does the Kiosk Stand manage cables?
- What is the viewing angle range on a Kiosk Stand?
- Can I use an android, or windows tablet with a Kiosk Stand?
- What iPad’s are compatible with the Kiosk Stand?
- How do I mount an iPad to a Kiosk Stand?
iPad Shoulder Strap
iPad Hand Strap
iPad Kick Stand
iPad Pivot Stand
POS Swivel Stand
- Does the POS Pivot stand come with power / data cables?
- What are the dimensions of a POS Swivel Stand?
- How high will my iPad be on a POS Swivel Stand?
- Do I have to permanently install my POS Swivel Stand?
- Is the POS Swivel Secure?
- Does the POS Swivel hide cables?